DHL Parcel UK Guide

DHL Parcel UK offers domestic and international shipping to over 160 countries worldwide for shipments originating in the United Kingdom. Their home collection service is available Monday-Friday to ship standard parcels (0-15kg) and even extra-large parcels (25kg). They also provide a one-hour-collection-window so you don’t need to wait all day to meet the driver. For smaller parcels, you may prefer to use their drop-off services and save money in the process.

Don't have an account yet with this carrier? Visit DHL Parcel UK to get started!

This guide provides developers an overview of shipping services that DHL Parcel UK offers and the service codes that you will use to create DHL Parcel UK shipments.

Connect Your Account

ShipEngine API allows you to connect your DHL Parcel UK accounts programmatically without logging in to the ShipEngine API dashboard. This is useful if you have wrapped a custom UI around the ShipEngine API toolset and want to add or disconnect existing carrier accounts without exposing your end users to the API dashboard.

These APIs can be used in parallel with the ShipEngine Partner APIs to programmatically create new ShipEngine users, and then connect existing DHL Parcel UK accounts all via the API without logging into a dashboard. Together these APIs empower you to completely white-label the ShipEngine experience for your end users.

Continue below for instructions on how to programatically connect DHL Parcel UK using the ShipEngine API.

For instructions on connecting DHL Parcel UK via the ShipEngine dashboard, go to our DHL Parcel UK help article.

DHL Parcel UK Account Information Model

Optional Pickup Account Connection Fields

There are several optional properties in the DHL Parcel UK connection call, based on the type of Pickup Account you have: Domestic and Channel Islands Shipping, International Air Shipping, or International Road Shipping.

If you would like to add your Pickup Account with your DHL Parcel UK connection, include the following additional information relevant to your Pickup Account type:

Example Request

This example connection call contains the options for all Pickup Account types. For the best outcome, only use the information relevant to your Pickup Account type type when making your connection call.

POST /v1/connections/carriers/DHL Parcel UK

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POST /v1/connections/carriers/dhl_parcel_uk HTTP/1.1
Host: api.shipengine.com
API-Key: __YOUR_API_KEY_HERE__
Content-Type: application/json
{
  "nickname": "My DHL Parcel UK Account"
  "client_id": "your_client_id_here",
  "client_secret": "your_client_secret_here",
  "pickup_account_domestic":"data",
  "pickup_account_international_air":"data",
  "pickup_account_international_road":"data",
  "type_of_customs_invoice":"data",
  "customer_no":"data",
  "book_adhoc_collection_domestic":"data",
  "collection_start_time_domestic":"data",
  "collection_end_time_domestic":"data",
  "book_adhoc_collection_intl_air":"data",
  "collection_start_time_intl_air":"data",
  "collection_end_time_intl_air":"data",
  "book_adhoc_collection_intl_road":"data",
  "collection_start_time_intl_road":"data",
  "collection_end_time_intl_road":"data",
}

Example Response

Your account will now appear in your carriers list with an assigned carrier_id that you will specify when creating DHL Parcel UK shipments.

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{
  "carrier-id": "se-1234567"
}

DHL Parcel UK Service Details

DHL Parcel UK provides both domestic and international shipping services. Additionally, services with "PUDO" included in the service name support Pick-up/Drop-off. Please see our tutorial that explains how to find Pick-Up and Drop-Off (PUDO) locations to learn more about shipping with these services.

Domestic Services

International Services

Package Types

Return Services

Return services are not supported for this carrier.

Adding Shipment Insurance

DHL Parcel UK supports adding insurance to your shipments. Review the Parcel Insurance page for details on adding shipment insurance with ShipEngine.

Shipping to Northern Ireland

DHL Parcel UK will support all movement types defined by the Windsor Framework. The data required for these shipments will vary depending on the movement_indicator set for the shipment. If no movement indicator is set, the shipment will default to B2C.

Starting 31st March 2025, if the required details are not provided for shipments from Great Britain to Northern Ireland, the label will not be generated.

Additional Carrier Details