EVRi from ShipEngine

EVRi from ShipEngine offers domestic and international shipping services for UK-based ShipEngine accounts shipping from UK mainland countries (England, Wales, Scotland) and Northern Ireland.

This guide provides developers with the details needed to build EVRi from ShipEngine shipping capabilities into your ShipEngine workflows.

ShipEngine also allows you to connect your own existing EVRi Corporate and EVRi International accounts and the requirements and service details are different than those for EVRi from ShipEngine. For details about connecting and using your own EVRi Corporate account with ShipEngine, see our EVRi Corporate Guide. For details about using EVRi International services, see our EVRi International Guide.

Requirements

carrier_name: hermes

A ShipEngine account based in the UK.
ShipEngine Carriers must be activated for the account and have a positive account balance to create labels. See our Using ShipEngine Carriers page for details about activating in your account.
All shipments must originate from an address in England, Scotland, Wales, or Northern Ireland.
Both weight and dimensions are required for all shipments.
Both a first and last name are required in both the Ship To and Ship From addresses.

Rates

EVRi from ShipEngine supports rate shopping with ShipEngine.

Service Details

Available EVRi from ShipEngine services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the list carrier services endpoint at any time.

Domestic Services

Service	API Code
Domestic - ParcelShop Dropoff	`hermes_domestic_parcelshop_dropoff`
Domestic - ParcelShop Dropoff Next Day	`hermes_domestic_parcelshop_dropoff_next_day`
EVRi Postable	`hermes_postable`
EVRi Postable Next Day	`hermes_postable_next_day`
Domestic - Courier Collection	`domestic_courier_collections`
Postable - Courier Collection	`postable_courier_collections`
Shop2Shop QR / Label less	`hermes_s2s_labelless_wallet`

International Services

Service	API Code
Evri International Drop off	`hermes_international_dropoff-s2h`
Evri International Courier Collection	`hermes_international_collections-h2h`

Shipping to Northern Ireland

Evri will support B2C and C2C movement types for shipping from Great Britain to Northern Ireland, in accordance with the Windsor Framework. Evri will not support B2B shipments to Northern Ireland.

When shipping B2C and C2C shipments with Evri:

You will not need to add the windsor_framework_details property to the request body.
B2C and C2C shipments will have additional data requirements (see table).

Movement Type	Data Requirements
B2C	Product description (must be an accurate description in plain English) Product value Product quantity
C2C	Product description (must be an accurate description in plain English) Product quantity
C2B	Undeliverable returns (parcel delivery from Northern Ireland to Great Britain being returned due to being undeliverable) will be accepted without providing the enhanced data set.
B2B	Not supported

From 31st March 2025, Evri will start validating the new data required for Northern Ireland parcels to ensure they are able to provide this data to HMRC. If the required data is not provided, the label will not be generated.

Return Services

EVRi from ShipEngine supports return labels for domestic services within mainland UK only. Shipments to/within Northern Ireland or to other destinations do not qualify for returns.

Review the Return Shipping Labels page for details on creating return labels with ShipEngine.

Packages

EVRi from ShipEngine does not include specific carrier package types. You can use the generic package type or custom package types.

Adding Shipment Insurance

Adding shipment insurance is not supported for this carrier. EVRi does not provide any default loss/damage coverage.

Label Support

Label sizes: 4" x 6"
Label formats: PDF

Label Reference Fields

EVRi from ShipEngine does not support adding custom label messages. However, the order number is mapped to an EVRi label reference field by default.

Multi-Package Labels

EVRi from ShipEngine does not currently support multi-package shipments.

Label Branding

EVRi from ShipEngine does not support label branding.

Voiding Labels

EVRi from ShipEngine does not support voiding labels with ShipEngine.

You may request reimbursement for unused labels by submitting a claim to ShipEngine with the following information:

Nature of the claim (unused postage, label no longer needed)
Tracking # or package identifier
Order # (if applicable)
Specific courier and service used to create the label
Ship date used to create the label
Claim amount (equal to the carrier fee for the shipping label)
Contact email address
Contact phone number

Paperless Labels

The following EVRi from ShipEngine services support paperless/QR code labels:

Evri Domestic Parcelshop Dropoff
EVRi Domestic - ParcelShop Dropoff Next Day
EVRi Postable
EVRi Postable Next Day
Shop2Shop QR / Label less

See our Paperless Labels page for details about creating paperless labels with ShipEngine.

Customs Declarations

EVRi from ShipEngine submits customs declarations electronically.

Delivery Confirmation

Confirmation Type	API Code	Description
No confirmation	`none`	No confirmation requested for this shiment.
Proof of delivery	`signature`	A signature is required for this delivery. Can be any signature, including a neighbor.
Household signature	`direct_signature`	A signature of somebody at the address is required for delivery.

Additional fees may apply for either signature option. See our Delivery Confirmation page for more details about using the confirmation property.

Advanced Options

EVRi from ShipEngine supports certain advanced options, which you can add to the shipment object when creating a shipment or label.

Option	Type	Default Value	Description
`bill_to_party`	enumerated string	`null`	Determines which party is paying for shipping costs. This property must be used in conjunction with the `bill_to_country_code`, `bill_to_postal_code`, and `bill_to_account` properties. Available values: `recipient`, `third_party`
`delivered_duty_paid`	boolean	`false`	Indicates the shipment is DDP (that is, the shipper is paying the duties/taxes for the shipment rather than the recipient).
`non_machinable`	boolean	`false`	Indicates that the package cannot be processed through sorting machines.
`NotificationsPhone`	string	`null`	The carrier will send SMS tracking notifications if phone number is present.
`NotificationsEmail`	string	`null`	The carrier will send email tracking notifications if email address is present.

To ensure you always have the most up-to-date information about a carrier's advanced options, use the list carrier options call.

Manifests

EVRi from ShipEngine shipments do not require manifesting.

Scheduling Pickups

When a shipment uses either of EVRi's Courier Collection services (Evri Domestic or Evri Postable), a pickup request is automatically sent to EVRi for the following business day. The collection cost will be included in the label fee.

Scheduing pickups for other services is not supported.

Service Points (PUDO)

Shipping to service points is supported for the following services:

EVRi Domestic ParcelShop Dropoff Next Day
EVRi Postable
EVRi Postable Next Day

Tracking

ShipEngine's integration with EVRi from ShipEngine supports receiving tracking updates. Review our Track a Package guides for details on tracking with the ShipEngine API.