APG, a subsidiary of Australia Post, is dedicated to providing a seamless end-to-end delivery experience. They offer flexible solutions to help retailers expand into new international markets and diversify their offerings.
Their unique approach combines last-mile capabilities with a strong network of delivery partners. From the initial order to final delivery, APG prioritises a positive experience for both retailers and end consumers.
APG Key Features
Cost effective, timely & reliable delivery with increased visibility that creates a positive customer experience. Consumers expect timely delivery of their parcels. APG offer reliable shipping options that are cost effective. APG are transparent with providing visibility, allowing consumers to see where the parcel is at all times, reducing the impact of WISMOs. APG’s agnostic features gives the best options balancing cost and quality of service to ensure a positive the overall delivery experience is a positive one!
Real-time tracking that allows customers and consumers to monitor the status and location of their parcels.
Flexible delivery options from standard shipping, returns, and postal services, meet diverse customer needs and preferences. Offering various delivery options, such as standard shipping, returns, and postal caters to different customer preferences and urgency levels.
Responsive customer support addresses enquiries, resolves issues, and provides assistance throughout the delivery process. As well as dedicated Account Manager assistance, helping to advise you through all the complexities that delivering across borders. can present. Allowing for you to grow and develop globally with full support helping you every step of the way! APG provides dedicated account managers that navigate the complexities of cross-border shipping and support your global growth.
Flexible and Customisable reporting options, including self-service
Additional Services offered
- PUDO locations available (Pick Up Drop Off) to the majority of destinations.
- Online portals to be able to self-serve.
- Dedicated Account Management.
- Collaborative approach to ensure that APG guide every retailer through the complexities of delivering parcels all over the world.